Privacy Policy

 

Effective Date: April 27, 2026
Last Updated: April 27, 2026

Sparrow Lane (“Sparrow Lane,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, sparrowlane.com.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

1. Information We Collect

We may collect information when you visit our website, place an order, contact us, sign up for emails, or otherwise interact with us.

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment-related information
  • Order details and preferences
  • Information submitted through contact forms or other inquiries

We may also automatically collect certain technical and usage information, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring website
  • Date and time of visits
  • General website usage data collected through cookies or similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products nationwide
  • Communicate with you about purchases, deliveries, or customer service requests
  • Respond to inquiries
  • Send marketing emails and promotional communications if you sign up or otherwise permit us to do so
  • Improve our website, products, and customer experience
  • Monitor website traffic and performance
  • Detect and help prevent fraud, misuse, or security issues
  • Comply with legal obligations

3. Payment Processing

Payments made through our website may be processed by third-party payment providers. We do not store full payment card information on our servers. Payment information is handled according to the policies and security practices of the applicable payment provider.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, shopping cart and checkout features, analyze website traffic, and improve user experience.

We currently use Google Analytics to better understand how visitors use our website and to improve site performance and usability.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties only as needed to operate our business and website, including:

  • Ecommerce and website hosting providers
  • Payment processors
  • Shipping or fulfillment partners
  • Analytics providers, including Google Analytics
  • Email marketing service providers
  • Technology vendors supporting website functionality
  • Legal authorities when required by law

We may also disclose information if necessary to protect our rights, enforce our policies, respond to legal process, or help prevent fraud or harm.

6. Email Marketing and Communications

If you sign up for updates or otherwise opt in, we may send you emails about products, recipes, news, promotions, or company updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at sales@sparrowlane.com.

Even if you opt out of marketing messages, we may still send transactional or service-related communications, such as order confirmations, shipping updates, or responses to customer service requests.

7. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, and operational purposes.

8. Security

We take reasonable measures to help protect personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Your Choices

You may opt out of marketing emails at any time using the unsubscribe link in the email or by contacting us at sales@sparrowlane.com.

You may also control cookies through your browser settings.

If you have questions about the personal information we maintain about you, or would like to request an update or deletion where applicable, please contact us using the information below.

10. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date above.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Sparrow Lane
4110 Brew Master Dr.
Ceres, CA 95307
Phone: (866) 515-2477
Local: (209) 538-7600
Email: sales@sparrowlane.com